Position: Marketing Specialist

Department: Local Business Develoment
Reference No: LBD/MS

Job Description:

1. Assist superiors in formulating product marketing integration strategies for different stages, including product strategy, pricing strategy, promotional strategy, etc.

2. Collect industry information, track, investigate, analyze, and predict market information of company products, and assist in writing market research reports.

3. Combine market analysis to write channel market development plans, formulate market activity plans for annual, quarterly, monthly, and every promotional event, and implement them after approval.

4. Assist in editing and designing product promotional materials.

5. Responsible for organizing and coordinating product promotion work, conducting planned and impactful product promotion.

6. Monitor the entire process of promotional activities, track the results, provide timely feedback, and make reasonable adjustments based on the specific execution.

7. Customer business expansion and customer maintenance services, communicate with various sales channels, and handle various cooperation issues in a timely manner.

8. Maintain good channel contacts and relationships with partners.

9. Assist in training, assessing, and supervising the daily work of marketing assistants in the department to enhance team cohesion.

10. Complete other tasks assigned by superiors.

Job Requirements:

1. Bachelor's degree or above in marketing or related field.

2. At least 2 years of experience in marketing, sales, or customer service are preferred.

3. Proactive and responsible.

4. Strong team spirit, able to handle high work pressure, and willing to work hard.

5. Excellent communication and interpersonal skills.

6. Proficient in office software and familiar with graphic design software applications.

7. Fluent in Mandarin, Cantonese, and English.

Position: Electrical and Mechanical Engineer
Department: Network Planning and Coordination
Reference No: NPC/EE

Job Description:

1. Plan, design, and supervise electro-mechanical engineering projects in construction.

2. Prepare professional plans that comply with regulations (including power, elevator, HVAC, ventilation, smoke exhaust, fire protection, etc.).

3. Prepare construction plans, construction drawings, and on-site engineering supervision.

Job Requirements:

1. Bachelor's degree or above in a relevant field of electro-mechanical engineering.

2. Proficiency in AUTOCAD and various basic telecommunications equipment.

3. At least 3 years of work experience in electro-mechanical engineering.

4. Strong background and experience in electro-mechanical engineering is preferred.

5. Strong coordination, planning, execution, and written communication skills.

6. Excellent communication skills and a sense of teamwork.

Position: Civil Engineer
Department: Network Planning and Coordination
Reference No:NPC/CE

Job Description:

1. Planning, designing, and supervising civil engineering works required for various types of buildings;

2. Preparing professional plans that comply with regulations;

3. Developing construction plans, safety plans, and relevant construction drawings;

4. Supervising and managing construction sites.

Job Requirements:

1. Bachelor degree or above in civil engineering;

2. At least 3 years of civil engineering related work experience;

3. Proactive, responsible, able to work at height pressure.

4. Good planning and execution skills, coordination and interpersonal communication skills.

Position: Operation and Maintenance Customer Service Executive

Department: Operation and Maintenance Center
Reference No: OMC/NCS

Job Description:

1. Assist manager in handling customer requests.

2. Implement and manage system operations.

3. Manage the 24x7 customer service center to contented customer SLA requirements.

Job requirements:

1. Bachelor's degree or above.

2. 1 year or more relevant work experience.

3. Good proficiency in both Chinese and English, with knowledge of Mandarin and Portuguese.

4. Good interpersonal and communication skills.

5. Ability to work in shifts.

6. Prior customer service experience is preferred.

Position: Facility Management Technician
Department: Facility Management
Reference No: FM/FMT

Job Description:

1. Responsible for the formation, accumulation, organization, filing, and archiving of technical equipment data.

2. Assign numbers to technical data and ensure data completeness and accuracy.

3. Maintain and repair all equipment and facilities to ensure their normal operation during production processes.

4. Assist engineers in coordinating with internal departments and external stakeholders.

5. Communicate and coordinate with the network department, procurement department, and engineering contractors.

6. Prepare for facility repairs, track and supervise repairs, conduct post-repair inspections, and organize acceptance and record-keeping.

7. Assisting the manager in organizing and planning.

Job Requirements:

1. Secondary graduate or above.

2. Knowledge of electrical power, air conditioning, or general building facilities.

3. Strong teamwork and communication skills, as well as practical abilities.

Position: Data Center Systems Executive

Department: Cloud Service 

Reference No: CSD/DCS

Job Description:

1. Coordinate the management of databases based on internal and external customer needs, including planning, designing, and implementing business system databases, as well as optimizing database physical construction plans.

2. Manage the database system:

3. Responsible for the operation and monitoring of database application systems.

4. Regular maintenance and troubleshooting of business system databases.

5. Perform performance analysis, tuning, and debugging of databases to ensure data security.

6. Regularly backup and restore databases as needed.

7. Collaborate with other departments on data processing, querying, statistical, and analytical work.

8. Complete other tasks assigned by superiors.

Job Requirements:

1. Bachelor's degree in Telecommunications Engineering or related field.

2. Minimum of one year of experience in data analysis or related work.

3. Proactive, responsible, and motivated.

Position: Installation Maintenance Technician
Department: Network Development and Maintenance
Reference No: NDM/IMT

Job Description:

1. Provide on-site installation, maintenance, and support services.

2. Enhance customer satisfaction while providing services.

3. Collect customer feedback and maintain positive company image.

4. Assist in developing installation and maintenance records for effective data analysis and follow-up purposes.

5. Assist in managing installation and maintenance equipment and materials.

6. Complete other assigned tasks from superiors.

Job Requirements:

1. Secondary school or above with at least 1 year of experience in fiber broadband installation.

2. Ability to install indoor and outdoor cables, set up internet connections, and operate basic internet software.

3. Willingness to learn new technologies and knowledge.

4. Strong sense of responsibility and dedication.

5. Strong communication and coordination skills.

6. Good command of both written and verbal Chinese and English.

Position: Sales Service Representative

Department: Local Business Development

Reference No:LBD/SSR

Job Description:

1. Involves close communication with potential customers, external partners, and departments relevant within the company to design information and telecommunications technology solutions and provide pre-sales consultation and support.

2.  As an intermediate-level technical personnel, provide pre-sales technical support to corporate and government customers.

3. Responsibilities include clarifying technical requirements, coordinating with vendors, preparing purchase orders and quotations, and following up on orders.

4. Collaborate closely with customers, engineering teams, and product teams according to company guidelines and procedures.

5. Support the team in preparing sales proposals and follow-up on bidding work.

6. Participate in education and training, and update professional knowledge.

Job Requirements:

1. Bachelor's degree or diploma in Computer Science, Electronic Engineering, or IT.

2. 1 to 3 years of working experience in related filed.

3. Familiarity with PC, peripherals, and Microsoft Windows platform.

4. Certifications such as MCP, MCSE, CCDA.

5. Willingness to learn new technologies and knowledge.

6. Good command of both written and verbal Chinese and English.

Position: Network Engineer
Department: Network Planning and Coordination
Reference No: NPC/NE

Position: Network Engineer

Department: Network Planning and Coordination

Reference Number: NPC/NE

Job Description:

1.          Build infrastructure, including designing systems, configuring settings, providing installation guidance, defining documentation, and ensuring final standards.

2.          Design and implement new technical solutions to ensure stable operation of customer networks.

3.          Collaborate with system architects and supervisors to optimize infrastructure.

4.          Execute network maintenance and system upgrades, including installing service packs, patches, fixes, and performing security configurations.

5.          Establish and implement network policies, define and monitor user access, and ensure network system security.

6.          Participate in education and training, read industry publications, and update professional knowledge.

7.          Configure infrastructure, including but not limited to routers, switches, voice, firewalls, Microsoft enterprise management software, backup, virtualization, and storage.

8.          Coordinate project implementation and technical support with vendors and customers.

9.          Provide tier 2 support and troubleshooting to resolve customer issues.

10.        On-call support.

Job Requirements:

1.          Bachelor's degree in Computer Science, Engineering, or related fields.

2.          Holder of CCNP, CCIE, VCP, MCSE are also an advantage.

3.          Familiarity with Ethernet, TCP/IP routing, LAN switching, network security, Microsoft AD, Exchange, VMware, backup.

4.          Proactive, responsible, able to work at height pressure.

5.          Good command of both written and verbal Chinese and English.

6.          1 to 2 years of working experience in related filed.

Position: Customer Service 
Department: Customer Service
Reference No:CS/CSS

Job Description:

1. Handle hotline calls and inquiries, information searches, and problem-solving.

2. Assist the marketing department with telephone marketing, customer information data confirmation and updates, service upgrades, and promotional offers.

3. Maintain phone records during hotline service.

4. Responsible for telephone record in hotline services.

5. Register and update customer information in a timely manner.

Job Requirements:

1. Secondary graduate or above.

2. Good command of both written and verbal Chinese and English.

3. Customer service experience is preferred.

4. Good interpersonal and communication skills- Prof.

5. Excellent in computer operations.

Position: Information Technician
Department: IT & Value-added Services 
Reference No: IT/ITS

Job Description:

1. Provide IT technical support to internal staff and company clients.

2. Assist development engineers in their work.

3. Implement the execution of solution work.

Job Requirements:

1. Secondary graduate or above.

2. Familiar with computers and office software.

3. Good command of both written and verbal Chinese and English, and a spirit of learning.

4. Hold an information technology or related professional certificate.

5. Proficient in the application of Net/JAVA.

6. 1 year or more of software development experience.

7. Experience in mobile system development is preferred.

Position: Fiber Optics Technician
Department: Network Development and Maintenance
Reference No: NDM/FT

Job Description:

1. Learn and familiarize the company's adopted fiber network structure.

2. Allocate corresponding fiber resources based on different business requirements.

3. Perform actual operations on assigned fiber resources.

4. Test the quality of fiber optic lines and handle any occurring faults.

Job Requirements:

1. Junior high school education level.

2. 1 year or more experience in fiber optic splitting technology preferred.